Test #4, chapter 11

In order to better prepare for the upcoming test next week, I recommend that you review the following components of chapter 11, which focuses on Organizational Communication principles and concepts. For your benefit, I am providing these ideas in learning objectives format, which means that you should be able to “do something” with the information.

With 11.2, Defining Organizational Communication, the scholar should be able to:

  1. Explain the 3 primary functions of communication within an organization.
  2. Distinguish between structures of organizations, especially communication “flow patterns.”

In 11.3, Organizational Communication and the Individual, the scholar should be able to:

  1. Describe the concept of assimilation and how it relates to the idea of organizational identification.
  2. Clarify concepts of supervisor-subordinate communication, especially focusing on the relationship between such communication and upward distortion.
  3. Identify four ways supervisors can minimize semantic-information distance.
  4. Compare and contrast three ways subordinates can alter their manager’s perceptions of them.
  5. Describe three dilemmas organizations may face with employees.

With 11.4, focus on the area of Organizations, Communication, and Power. After reviewing this section carefully, scholars should be able to:

  1. Identify and describe three ways power may be used within an organization to influence the behavior of individuals.

Try this approach and see if it helps you better understand the concepts. Rather than focusing on the purpose of multiple choice or matching, be able to explain the concept to someone else. If you use this strategy, you may find it helpful!

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